how the cash back amount normally gets credited?

My credit card offers me 5% cash back on my utility bills, but did not get the cash back discount when I used my card for the bill payment. Can you please let me know how the cash back amount normally gets credited?

2 Answers

Contact the customer care department of the credit card company and find out where the cash back amount is deposited. If it is deposited in your bank account, then check out your account once.


Without knowing even the name of the card, there is no way we can answer this question.  How about turning the card over and calling the phone number of  your credit card company and asking them?? 

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