I have a debt that is kind of hard to explain but

I have a debt that is kind of hard to explain but I have never recieved any written correspondence in the mail on this debt as far as the monthly payment I will make or anything for that matter. I've only talked to them on the phone just a few times and now they have sent me to collections! Can they send me to collections if have have never recieved anything from them in the mail? Thank you!

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What is the sum of 10 and 6


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